Be Red Cross Ready


Link to Services' Information:
Emergency Communications Services
Emergency Financial Assistance
Disaster Services
America's Military & Red Cross Partnership

Emergency Communications Services

American Red Cross communication services keep military personnel in touch with their families following the death or serious illness of a family member or other important events, such as the birth of a child. The Red Cross sends messages quickly, anywhere in the world, including ships at sea, embassies and to isolated military units. The information or verification in a message assists the service member's commanding officer in making a decision regarding emergency leave.

Contacting the Red Cross to Send an Emergency Message

  • Active duty service members stationed in the United States and their immediate family members can call the Red Cross Armed Forces Emergency Service Centers for help seven days a week, 24 hours a day, 365 days a year. The toll-free telephone number 1-877-272-7337.
  • Other family members who do not reside in the service members' household, members of the National Guard and Reserves, retirees and civilians may access Red Cross services through their local Red Cross chapter. Red Cross chapters are listed in local telephone books and on the American Red Cross Web site at
  • Overseas personnel stationed on military installations should call base or installation operators or the on-base Red Cross offices.
  • Provide the following information about the Service Member:
    • Full name
    • Social Security Number
    • Command/Supervisor Name
    • Rank
    • Unit address
    • Service member’s phone number
    • Nature of emergency
    • Relation to service member
    • Doctor’s information
    • Local point of contact


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